Terms & Conditions
Please read these terms and conditions carefully before using Telle AI services
Last updated: January 15, 2025
1. Acceptance of Terms
By accessing and using Telle AI services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Telle AI provides artificial intelligence-powered business communication solutions including but not limited to:
- AI Phone Answering services
- AI Email Response automation
- AI Text Messaging capabilities
- AI Chat Bot functionality
- Customer Relationship Management (CRM) tools
- Smart Scheduling systems
- Job Management features
- Invoicing capabilities
3. User Accounts
To access certain features of our service, you may be required to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
- Providing accurate and complete information during registration
4. Acceptable Use
You agree not to use Telle AI services to:
- Violate any applicable laws or regulations
- Transmit harmful, threatening, abusive, or defamatory content
- Interfere with or disrupt the service or servers
- Attempt to gain unauthorized access to any part of the service
- Use the service for any commercial purpose without authorization
5. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.
6. Intellectual Property
The Telle AI service and its original content, features, and functionality are and will remain the exclusive property of Telle AI and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
7. Payment Terms
Certain aspects of our service may be provided for a fee. You agree to pay all fees associated with your use of paid services. All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing at any time with reasonable notice.
8. Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of our service at any time with or without notice.
9. Limitation of Liability
In no event shall Telle AI, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
10. Termination
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.
11. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
12. Governing Law
These Terms shall be interpreted and governed by the laws of the jurisdiction in which Telle AI operates, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
13. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
Email: legal@telleai.com
Address: Telle AI Legal Department
Phone: 1-800-TELLE-AI
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