TroubleshootingMade Simple
Resolve customer issues faster with Telle AI's intelligent troubleshooting system that diagnoses problems, provides step-by-step solutions, and escalates complex issues to your technical team.
Technical Support
Issue Resolution
Customer: "My internet connection keeps dropping. Can you help?"
Telle AI: "I can help troubleshoot that. Let's start with some basic checks. Can you tell me what type of router you're using?"
Customer: "It's a Netgear router, about 2 years old."
Telle AI: "Let's try restarting your router. Unplug it for 30 seconds, then plug it back in. I'll wait while you do that."
Intelligent Problem Resolution
Telle AI's troubleshooting system uses advanced diagnostics and step-by-step guidance to resolve customer issues quickly and efficiently.
Automated Diagnostics
AI-powered diagnostic tools identify common issues and provide step-by-step troubleshooting guidance tailored to your specific products and services.
Quick Resolution
Resolve 80% of common issues instantly with AI-guided troubleshooting that walks customers through solutions step by step.
Interactive Guidance
Provide interactive, conversational troubleshooting that adapts based on customer responses and technical skill level.
Smart Escalation
Automatically escalate complex issues to human technicians with full diagnostic history and attempted solutions for efficient handoffs.
Knowledge Base Integration
Access your complete knowledge base and technical documentation to provide accurate, up-to-date troubleshooting information.
24/7 Support
Provide round-the-clock troubleshooting assistance that never sleeps, ensuring customers get help whenever technical issues arise.
Resolve Issues Faster
Reduce resolution times and improve customer satisfaction with AI-powered troubleshooting that provides instant, accurate solutions.
Reduce Resolution Time
Cut average issue resolution time by 60% with instant AI diagnostics.
Improve First-Call Resolution
Resolve 80% of issues on the first contact without escalation.
Reduce Support Costs
Lower support costs while maintaining high-quality technical assistance.
Troubleshooting Performance
Ready to Streamline Troubleshooting?
Join thousands of businesses that trust Telle AI to resolve customer issues quickly and efficiently, improving satisfaction while reducing support costs.